• Status: Active
  • Sector: Software
  • Technology: Customer Engagement Hub
  • VC Partner Firm: Andreessen Horowitz; Menlo Ventures

Usermind’s Customer Engagement Hub helps companies deliver highly personalized, data-driven customer experiences. With code-free integration, a unified record of customer data, and cross-system data mapping, companies can orchestrate customer journeys — omnichannel customer experiences based on a customer’s current context and full interaction history. With Usermind’s customer journey analytics, companies can get insight and immediately implement new processes to drive engagement, retention, and revenue. Usermind was founded in 2013 and is headquartered in Seattle, WA.


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